Shipping

United Box Company

From: United Box Company Shipping Department

To: you

Our job is to ship the orders that come from the sales department. The new system will manage the preparation of shipments to fulfill these orders.  A 'shipment' is a container that contains products sent to one customer. Our warehouse employees will find on their screens the unfulfilled orders with the quantities of items to pack in a shipment.  If possible, the system fills each order with one shipment.  Sometimes, however, several shipments are necessary to fulfill a single order.  Thus, the system presents to the employees the ordered quantities and also the partial quantities to ship.

Before the shipment leaves the dock, an inspector (a UBC employee) with a tablet computer checks what is being shipped.   Essentially, the inspector verifies every line item in each shipment. Found discrepancies are corrected, and the line item is flagged in the system.  Later, managers review reports of which employee packed which item with errors. When the physical shipment is ready, the system prints out a packing slip (aka packing list - same thing) that travels with the shipment and describes what is being shipped.

The boxes are shipped to the customer's shipping address. Our policy is that each order has one shipping address. However, a customer may have several.  The system sends an email notification to the customer and to our Accounts Receivable department.  We need to keep a record of when that happened.
Thanks again for your help in doing all this.

- John Reed, Shipping Manager